We are working right now to develop an opening schedule that meets or exceeds government requirements regarding customers and staff concerns about COVID-19. Soon we will be able to post what we will be doing and what we are asking customers to do, to take personal responsibility for adhering to the requirements. Things are very fluid right now and could change, but according to the Governor of Indiana's orders, the earliest we could be open would be late June, with limited attendance...back to normal attendance in July...and if kids don't go back to school in August, we're there too!
Thank you for your understanding as we all work through this current situation.
Here are some answers to the many popular questions we are now being asked…
Q- Is the office at the waterpark open?
A- No, until further notice the office at Deep River Waterpark is closed to consumers, per the Governor's orders..
Q- When will you guys be opening?
A- According to the Governor's latest orders, the earliest we could open would be late June, with limited operations and guidelines...after July 4th at 100% with guidelines for employees & customers.
Q- If you don’t open on May 22nd will season passholders receive a refund?
A- Short answer is Yes. At any time you can receive a full refund on any season pass that has never been used...just message us here with your receipt number, name, etc. Remember though, despite when we open...
1) it only takes 2+ visits for you to be saving money, and that is the reason to buy a season pass. If you feel you won’t visit 2 times, request a refund and just pay daily admission OR
2) shift your payment to a 2021 season pass to lock in the price!
3) ...or just wait a bit, if you get a refund right now you'll lose out on any special offers we make to current season passholder.
Q- Does pool water spread the virus?
A- No, according to the CDC. CDC response to pools and COVID-19…"There is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19.”
Q- What does the CDC say about waterparks?
A- Their current guidelines has removed Waterpark from the "dont's" list and that's a very good thing. Check the posted guidelines from 5/9/2020 here.