
Yes we have a Weather Guarantee!
...if we have to suspend operations (or close) because of weather issues there will be a suspension or closing announcement, and we will make "Hospitality" return tickets available to all who present their ticket stub at one of the cashier ticket windows, have all their belongings together, and then leave during the suspension or closing...so that you can come back another day FREE.
The Hospitality tickets will be valid until the end of the current season, for a comparable return visit.
Hospitality return tickets can not be issued after you have left...be sure to request them on the way out, during the weather suspension or closing.
Yes you can bring in coolers, but...
• no glass or anything that could break
• no alcohol [if brought will be confiscated by checkers, alcohol not allowed on Lake County Parks property]
• no knives or anything sharp
• nothing that is HOT or heats or plugs in to electric
• no caterers professional/non-professional or delivery people, are allowed inside the waterpark
We are the Chicagoland's ONLY cooler friendly waterpark...#1 with families!
• We do not allow "floaties" or the swim suits that have a tube sewn in to them, to be used for safety purposes...they just do not help and can get in the way.
• All personal life jackets must be marked US Coast Guard approved.
• For safety reasons goggles are not allowed on the slides, that includes goggles with nose pieces. Goggles can be used elsewhere, as long as they do not cover the nose.
• Inflatables of any kind are not allowed.
• Tents or umbrellas of any kind are not allowed.
• Water guns or water toys are not allowed.
• Balloons are not allowed.
• Dive masks, snorkels, and swim fins are not allowed.
• Nose Plugs are not allowed.
Allowable goggles pictured here...
We host many MANY Birthday Parties! Here's the information > https://www.deepriverwaterpark.com/birthday-party
If you rent a shelter, here's the rules...
• No balloons or anything that inflates
• Nothing with a flame so no candles
• No knifes for cutting, cup cakes suggested
• Decorations can not attach to shelter
Also, do a search for "Coolers" to see those rules.
We can fit from infants to XL...based on availability and a first-come first-serve basis. All life jacket are FREE to use. If your child is under 50lb. lifejackets are available for FREE use through our Guest Services Gazebo...you must leave an ID. Please note...no lifejackets can be used on the "DRAGON" speed slides.
1) You have to be at least 46" tall to ride the DRAGON or the KRAKEN ride.
2) On the tube rides, a child has to be big enough to ride in one of the tube holes alone, can not ride on lap.
3) On body slides, people are not allowed to ride "together" or holding each other.
4) On the CannonBowl rides...there's a manufacturer weight limit of 400 lbs. for double double tube/250 lbs. single tube.
Yes, you certainly can take photos & video in the waterpark of your family and friends, in fact we encourage it and hope you'll post them to our Facebook page http://www.facebook.com/deepriverwaterpark @deepriverwaterpark
However, we do not allow any use of drones on waterpark property or any portable equipment on or in any of our rides...this includes GoPro, cell phones, tablets or anything else...due to safety, security and guest privacy reasons & manufacturers requirements.
We do not allow "floaties" or the swim suits that have a tube sewn in to them, to be used for safety purposes...they just do not help and can get in the way. We do allow all US Coast Guard Approved life jackets. Also for safety reasons goggles are not allowed on the slides, they can be used elsewhere if they do not cover the nose. Picture of goggles appears here...
Yes, in fact the gas lines coming in are about 12" in diameter! We try to keep the water at 80 degrees, but 3 million gallons of water can not be kept an even temp, so it will vary, and weather has a big influence. HOWEVER it will always feel cool because your body temp is 98.6. Remember, you're actually in the water a very short period of time on most rides.
Yes,on a first-come space available basis...arrive early!
...or a better idea, rent a private Cabana for the day... click here.
Due to the family nature of the Deep River Waterpark all guests are required to wear proper swim wear.
Swim wear and clothingthat is revealing, has vulgar or offensive images, or otherwise inappropriate for the environment is prohibited and may result in removal from Deep River Waterpark.
Proper swim wear is required on all attractions and in pools. Swim wear with exposed zippers, buckles, rivets, or metal ornamentation are not permitted. Wetsuits are permitted in the pool areas, but not on slides.
Swim diapers are required for children who normally wear diapers.
Proper swim wear is defined as clothing made specifically for swimming puposes. As an example, cut off jeans would not be allowed.
Final decisions rest with Deep River Waterpark management.
Service Dogs…
Service Dogs are allowed into the waterpark, we just ask that for the animals sake and that of other patrons, that someone be with the animal at all times.
Service Dogs are not allowed into the water. Below is an excerpt from the Dept. of Justice...
Q33. Are gyms, fitness centers, hotels, or municipalities that have swimming pools required to allow a service animal in the pool with its handler?
A. No. The ADA does not override public health rules that prohibit dogs in swimming pools. However, service animals must be allowed on the pool deck and in other areas where the public is allowed to go.
We follow Lake County Health Department’s guidelines which are based upon the State of Indiana Health Department guidelines, that do not allow service dogs or dogs of any kind into the water of public pools with people.
Please consider renting a private cabana, so the animal has shade and water.
We do not allow emotional support animals.